It depends on the storage service that you have subscribed to.
For Flexi users who have signed up for e-storage GO services, you’ll get:
For more info on e-storage Go price and plans please see Package.
For TM users who have been subscribing to TM broadband services that come with complementary e-storage services like OIAB Basic, UniFi Biz, Soho Fixed IP, you may check your e-storage space from your TM registration and subscription details.
The Company Share folder is the shared folder where you can share files and folders among colleagues within the company.
This folder is available to all enterprise online storage users.
You can sign up and subscribe for an e-storage GO account here.
If you are a TM user who already has an account with TM, you can subscribe to e-storage service via TM self-care portal.
You can sign up for a 30-day free trial account here.
You’ll just need to provide your email address and mobile number, and follow the instruction given to activate your trial account.
All user guides, the e-storage mobile app for iOS and Android and the StorageSync software for Windows, Linux and Mac are free for download.
For TM users who are entitled to e-storage services with the subscription to TM broadband services like OIAB Basic, UniFi Biz, Soho Fixed IP, since your e-storage account is a complementary service from TM broadband, it is free and we will not bill you for any charges.
For Flexi users who have signed up for e-storage GO services, the cost of your e-storage service is:
When you create a sub user under your e-storage account, you can give it a username, for example david.
Let say your e-storage account ID is abcompany. Then the login for your sub user will be [your e-storage id]-[sub username], which is: abcompany-david.
Yes. You need to login as the admin account to do so.
Once you have logged in, go to Manage User. On the user list, look for the user that you wish to delete and click the [Delete] button.
Yes. You can change your Company Share space using the admin account.
Go to Manage User, then select the desired space for your Company Share folder and click [Change] to save the configuration.
You can change your Private folder space using the admin account.
Go to Manage User. On the "Manage Users" table, click your login name. Change the space at "Disk Space" and click [Update] to save it.
If you are a Flexi or a free trial user, you can login to your e-storage using the admin account and view your account’s expiry on Manage User.
For TM users who are entitled to e-storage services with the subscription to TM broadband services like OIAB Basic, UniFi Biz, Soho Fixed IP, since your e-storage account is a free and complementary service from TM broadband, your e-storage account has unlimited expiry.
You can reset your account password during login. Click on the [Reset Password] button. Then, key in your e-storage login ID and service and press the [Get Password] button. Your e-storage password will be sent to your alternate email address.
If you are not getting the email with the reset password, please kindly contact e-storage support at info@estorage.com.my.
You can access e-storage web interface via www.estorage.com.my using any web browser by signing in with your e-storage login ID, password and service.
For TM users, you can get your e-storage login details from your TM broadband registration and subscription form.
For Flexi and free trial account users, you will get your e-storage login details during the sign up process and also via email.
If you want to share files among co-workers within a company, you can upload or move the files to the Company Share folder where all your sub users can access.
Or, you can also make use of the Send File/Folder feature to share your files to your friends or business partners.
Select the files/folders that you wish to move and right-click to select [Cut]. Then, navigate to the destination folder. Right-click on the storage area and select [Paste].
You can also move files/folders of different source folder to one destination folder at the same time by using Clipboard. Select the files/folders and add them to the clipboard. Then, navigate to the destination folder. Click to open the clipboard and click the [Cut] icon.
Select the files/folders that you wish to copy and right-click to select [Copy]. Then, navigate to the destination folder. Right-click on the storage area and select [Paste].
You can also copy files/folders of different source folder to one destination folder at the same time by using Clipboard. Select the files/folders and add them to the clipboard. Then, navigate to the destination folder. Click to open the clipboard and click the [Copy] icon.
e-storage allows you to sort your files and folders in multiple ways.
To sort files/folders by name, date and size in descending order, just switch the view mode to List View, and click on the label (Name, Size, Date).
Select the files that you wish to encrypt. Click the [Settings] icon on your right and choose [Encrypt], or right click on the selected files and choose [Encrypt]. Enter the passphrase to encrypt your files. Repeat the passphrase for confirmation. Click [Encrypt].
Note that you must remember this passphrase to decrypt the files later.
If you have backed up your contacts from your iPhone or Android phone, you will see the .vcf files in your Private folder.
To edit the content within the .vcf file, just double click it. You can add more contacts with [Add Contact], rename the contact file with [Rename File], edit specific contact details with the [pen] icon and delete any contact from the list with the [trash] icon. Remember to click [Save] to save the changes on your contact file.
You can undo any deleted contact before saving the contact file. Just click the [restore] icon on the deleted contact.
These are the options on how you can back up and synchronize your files and data.
"Delete in destination if not in source" option in StorageSync means it will automatically delete a destination file if that file is not in the source storage. For example, if source is local disk, and destination is remote storage, and if a local somefile.doc is deleted, a remote somefile.doc, if any, will also be deleted by StorageSync automatically when sync take place.
Similarly if source is remote storage and destination is local disk, deletion will be automatic on the local disk.
Since auto deletion should be used with care, the option is off by default. This option is not applicable in bidirectional sync mode.
That is because StorageSync wants to keep you updated with all the synchronization, in case if there is any error you should be aware of.
If you do not wish to receive the log files email, you can always turn it off. However, we strongly recommend you to check your log frequently on StorageSync.
You just need to enable this feature, and then copy the dedicated mail-in address and distribute to your senders. Once the senders send or forward attachments to this mail-in address, the files will be directly uploaded to your Private/Incoming Email Attachments folder.
To know more please refer to the user guide here.
StorageSync is capable of transferring files and login information in SSL mode, thus preventing information from being intercepted during transport. StorageSync is also capable of encrypting files it transfers to the server. Encryption is done on the client’s computer first before transfer is initiated. StorageSync also conveniently decrypts the encrypted files on the client computer, when you transfer them down later.
A password is supplied during encryption and only the same password can decrypt the files again. The encryption algorithm used is CAST5 using 128-bit key length. This is the default algorithm use in the GPG, a cryptographic software tool compatible with PGP.
Multiple servers with firewall are located in TM's highly secured datacenter. Data is redundantly backed up between servers on a daily basis.
Security updates and patches are applied immediately to all software running on the servers to maintain maximum protection from hacking activities.
By using the File Encrypt/Decrypt tool on the client StorageSync and the Send A File function on your e-storage web account, you can share your password-protected files to your friends and business partners. To do so:
To upload files from your mobile, go to the Upload tab. Here, you can either choose to take a photo or video and upload it directly, or select any files from your device Library to upload to your e-storage.
To take a photo or video and upload directly:
To upload files from your device Library:
A recent folder is a folder that you have selected for your upload previously.
It allows you to choose an upload folder quickly, making it convenient when working with the same category of files.
The recent folder list will keep a maximum of ten recent folders.
Once you have snapped a photo or video, or selected your files from your device Library, you will come to the “Upload to e-storage” page, where you can change the desired upload destination.
If you wish to save the file(s) to a recent folder:
If you want to save the file(s) to an existing folder in e-storage:
Once you have selected the desired upload location, click [UPLOAD] to upload your file(s).
Yes. Once you have snapped a photo or video, or selected your files from your device Library, you will come to the “Upload to e-storage” page. Here, select the [Save in the following folder] option and tap the folder path box to select a folder (if required). E.g. /Private.
Then, on the “Enter a new folder name” field, key in the new folder name that you wish to upload your file(s) to. E.g. Folder1.
Click [UPLOAD] to upload your file(s). Following the example above, a new folder named “Folder1” will be created in your /Private folder, and your file(s) will saved under /Private/Folder1.
On the [Storage] module, click [Edit]. Select the files/folders that you wish to delete and tap [Delete].
On the [Storage] module, click [Edit]. Select the file/folder that you wish to rename and tap [Rename]. Click [OK] after changing the file/folder name.
On the [Storage] module, click [Edit]. Select the file/folder that you wish to copy and tap [Copy]. Tap [Choose a folder to copy to] and navigate to the destination folder. Click [Choose] to copy the files/folders.
On the [Storage] module, click [Edit]. Then:
You can do so by using two methods:
When you access Contact from the menu bar, you'll be asked to install e-Contact, an optional mobile app designed specifically for you to backup and restore phone contacts.
With e-Contact, you can store a copy of your phone contacts on the cloud and retrieve them easily in case of phone lost or accidental deletion of contacts.
You can save unlimited versions of contact backup files, as long as your storage space allows you so.
You can download the app from App Store for iPhone.
To upload files from your mobile, go to the Upload tab. Here, you can either choose to take a photo or video and upload it directly, or select any photos and videos from your iPhone photo album to upload to your e-storage.
To take a photo or video and upload directly:
To upload files from your iPhone:
A recent folder is a folder that you have selected for your upload previously.
It allows you to choose an upload folder quickly, making it convenient when working with the same category of files.
The recent folder list will keep a maximum of ten recent folders.
Once you have snapped a photo or video, or selected photos/videos from your iPhone photo album, you will come to the “Upload to e-storage” page, where you can change the desired upload destination.
If you wish to save the file(s) to a recent folder:
If you want to save the file(s) to an existing folder in e-storage:
Once you have selected the desired upload location, click [UPLOAD] to upload your file(s).
Yes. Once you have snapped a photo or video, or selected photos/videos from your iPhone photo album, you will come to the “Upload to e-storage” page. Here, select the [Save in the following folder] option and tap the folder path box to select a folder (if required). E.g. /Private.
Then, on the “Enter a new folder name” field, key in the new folder name that you wish to upload your file(s) to. E.g. Folder1.
Click [UPLOAD] to upload your file(s). Following the example above, a new folder named “Folder1” will be created in your /Private folder, and your file(s) will saved under /Private/Folder1.
On the [Storage] module, click [Edit]. Then:
You can do so by using two methods:
When you access Contact from the menu bar, you'll be asked to install e-Contact, an optional mobile app designed specifically for you to backup and restore phone contacts.
With e-Contact, you can store a copy of your phone contacts on the cloud and retrieve them easily in case of phone lost or accidental deletion of contacts.
You can save unlimited versions of contact backup files, as long as your storage space allows you so.
Contacts are moving out of the e-storage app and over to the e-Contact app, so now we'll be asking our e-storage users to install e-Contact and start backing up their contacts from there instead.
With e-Contact:
After you have installed e-Contact, you’ll still see your contact backup files on your e-storage Private folder via the e-storage mobile app or the web browser.
We’ll be prompting you to install e-Contact when you access to the Contacts section of the e-storage app.
If you’d like to install e-Contact now, it’s available on both Google Play Store and Apple App Store.
To get the app:
If you own an e-storage account, just login with your existing e-storage login name, password and service. If you are a new user, you may sign up for a free trial account.
To backup your phone contacts:
To view your contact backup files, please go to the "Contact Files" page.
You can store as many versions of contact files as your e-storage Private disk space allows you so.
To restore contacts, first go to Contact Files. Then, follow these steps:
Yes. Just backup the contacts from your phone and restore them on another phone.
Note that the current version of e-Contact will remove all existing phone contacts before restoring them.
To transfer contacts from Android to iPhone, backup contacts on Android phone using e-Contact Android app and restore them on iPhone using e-Contact iOS app.
Likewise, to transfer contacts from iPhone to Android, backup contacts on iPhone using e-Contact iOS app and restore them on Android using e-Contact Android app.
e-storage Outlook Add-In allows e-torage users to create share links for files easily when composing email on Microsoft Outlook. As attachments can be sent as simple links, you can keep your mailbox light, and send files that are larger than the limit set by your email service provider or Ms Outlook.
Download e-storage Outlook Add-In from our Download page. Then, follow the steps in this guide on how to install the add-in.
On the Ms Outlook, launch the mail composer to compose a new mail. Click on the e-storage Outlook Add-In icon on top right of the composer screen. A new window will be displayed, listing all your files from your e-storage account. Select multiple files and/or folders that you want to share, or click on the three-dots icon to upload a file from your PC. You can set expiry for the share link with the "Expiry" option, and encrypt the link by entering a passphrase into the "Passcode" field. Once you have selected the files to share and customize all required settings, click [OK]. The share links will be created and pasted on the composer, which you can then send to your recipients.
Yes. Once you launch the add-in, navigate to the destination folder, click on the three-dots icon and choose a file from your PC to upload to your e-storage. Do note that you can only upload files within the Company Share or Private folder.
Yes. You can choose the number of days for the links to remain valid via the "Expiry" option.
Yes. After selecting the files you want to share, enter a passphrase into the "Passcode (Optional)" field.